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There is no limit to how many photos you take and you can then purchase access to download these images. Take advantage of the business center and free WiFi in public areas. While buying your ticket online, a list of hotels where pick-up is available will be displayed. Saturdat to Sunday from 9:00 to 15:00 Hours. How do I find and download the photos from the website? Can I change my admission to Xplor for another park or tour of Grupo Xcaret? Guests will appreciate free perks like buffet breakfast and WiFi in public areas. 2.- A list of the albums that are included in your package will be displayed. Sorry, we dont have Travel agents discounts in Xplor. The product is available to purchase at least 24 hours before you visit the park or tour. They moved my parents to a higher up, larger room, free of charge, after we realized that they had been placed in a lower and smaller room due to an error in the booking. If you buy the 'PHOTO PASS', it applies only for the Xcaret, Xplor, Xplor Fuego, Xel-H, Xoximilco, Xenses, and Xavage parks, plus the Xenotes Tour. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. All your photos at the best price! What happens if I forgot my download code? From Monday to Friday from 7:00 a.m. to 12:00 a.m., and Saturday and Sunday 7:00 a.m. to 10:00 p.m. Local Time. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. 2.- A list of the albums that are included in your package will be displayed. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. He is a pool technician. Swim in the 437-yard stalactite river inside ancient caves. 800 yards of a cavernous adventure through flooded caverns, jungle paths and aquatic slides. The time will depend on the location of your hotel, so we cant give you an exact time. Yes the resort is beautiful and access to the parks is great. Can I enter with food or drinks to Xplor? For more information about the Experience Photo Pass, contact hxmfoto@experienciasxcaret.com.mx If you purchased online you have access to the special ticket booth. Cabins, apartments, houseboats! When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. The spectacular mix of beautiful natural surroundings and the authentic culture will ensure you enjoy an unbeatable vacation. Mercado never disappointed and became a staple for breakfast. Access to the special ticket booth if you purchase online. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. We regret to know that the incident we know how important these photos are for you and we have addressed this with our photo management in order to give personalized follow up for this urgent matter. 123 Old River Rd., Andover, MA 01810 ~11.96 miles northwest of Middleton center. However, I just feel that the management fell a bit short on the front end of things that could have made our stay so much easier. 282. Within Mexico. Canadian Dollar (CAD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. 17.17 mi from city center. There are a lot of things to do in the parks got adults and kids. I really recommend this Hotel. Saturdat to Sunday from 9:00 to 15:00 Hours. Remember that pictures are saved in our database for 30 days after your visit. How many times can I download my photos with my download code? Prices are subject to change without notice. Omni Boston Hotel at the Seaport. And we are going back again. Sorry, we only accept FM2 or FM3 for the case of foreigners living in Quintana Roo. Once we receive your request we will proceed to complete your refund which will appear on your credit card statement within the following 15 to 20 working days. I loved the location of the hotel, very close to everything. Changes are not permitted on the day of your visit. This hotel features a rooftop terrace and a bar/lounge. BBQ buffet with delicious ribs (vegetarian options available). Do I have to reserve for a specific date? Within Mexico. How does the discounts purchasing in advance apply? de C.V. Xplor park is the most amazing park that will take you to enjoy adventures across the maya jungle on amphibious vehicles, swim and float in underground rivers and flying the sky on zip-lines. Due to the nature of the product we offer, you always have the possibility to view the photos. The 10% discount applies on purchases made seven days in advance of your date of visit and the 15% discount on purchases made with 21 or more days in advance. By She didn't really explain anything. Those guys were amazing. Do I need to make reservations in advance or can I buy at the Parks ticket booth on my visit? Doubletree Hotels Middleton hotels are listed below. If you visited our Parks: foto@xcaret.com I feel like we had no idea what our "magic wristbands" did at the resort. Monday to Friday from 7:00 a.m. at 12:00 a.m. Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time. I communicated with guest services manager, Talia, before arrival, to book our excursions and ask a few questions. Advanced purchase discounts may vary depending on booking date and dates of stay. I would make a point to visit whatever bar Adal is tending the next time I visit. Reserve now, pay when you stay. Yes, however the park is made with stone floor, has many slopes and wet surfaces, which makes difficult the movement for people in wheelchairs. Pick up at the airport could not have been easier. We are encouraged to offer unforgettable experiences and our team works diligently to communicate our brand through a unique and warm service, with the commitment that all our guests take the best of Mxico deep in heart. Col. Centro, Playa del Carmen. The recent inclusion is Veleo by Xcaret Xailing, a catamaran tour that will take you to discover the beauty of the Mexican Caribbean on the high seas. Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Cancun, Quintana Roo. American Dollar (USD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. They just really need to get their act together with the photo package because it made the whole trip fall short and made my whole family distrustfu of the hotel. The amphibious vehicles are limited to two adults and two children. Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. An adults-only boutique hotel, where quality, beauty of the surroundings and warmth introduce Mexico in an intimate and sublime way. Xenotes is the only tour in the Riviera Maya that takes you to visit the four types of cenotes that exist in nature: semi-open, open, ancient, and cavern. (01152) 55 4163 7327 Dear Katie F,What a great five-star review to read, we are absolutely thrilled that your All Fun Inclusive experience was just wonderful. If you visited our Xcaret Hotels: fotohoteles@xcaret.com The photo stations are usually distinguished by colorful exteriors surrounding the photo pass camera and when guests simply scan their bracelet at these stations, a photograph is taken -- which can be later be viewed at that particular theme park or at the resort. Taxes and fees that are shown are estimates only. de C.V. We use own and third-party cookies to improve your experience on our website. per night. Xcaret Website; Xcaret Hotels; Other Parks and Tours; Xcaret Promotions; Have you visited us? Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Solidaridad, Quintana Roo, Mexico. I met another couple on the trip that had the same problem, so I wonder if their ratio of rooms with king and queen beds is off.Overall the hotel, food, parks, and atmosphere and value is literally the most amazing thing I have ever seen, no exaggeration. Food and drinks were included on both tours, and the restaurant in Valladolid on the Xichen tour was a favorite meal for my whole group. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement.Transportation airport-hotel-airport and hotel-parks-hotel is also included.Welcome to Hotel Xcaret Arte, welcome home! The ALL FUN PASS Is definitely worth it if you visit multiple parks a day, but it can be exhausting which lends to the high cost but I belive the true value would be if you were a family of 4, 2 adults and 2 children. *MSI only with participating cards (banks) issued in Mexico. The staff were absolutely amazing", A verified traveler stayed at citizenM Boston North Station, A verified traveler stayed at Omni Boston Hotel at the Seaport, A verified traveler stayed at Encore Boston Harbor, "We had a fabulous stay while we were in town for a concert at the Garden. Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. Xcaret Park, one of the attractions in Cancun, Playa del Carmen and Riviera Maya you must experience. Traveling on business? View Hotel 1,774 reviews 0.3 miles from Hotel Xcaret Mexico Free Wifi Free parking Visit hotel website All Inclusive 2022 Occidental at Xcaret Destination View Hotel 22,576 reviews 0.4 miles from Hotel Xcaret Mexico Free parking Pool All Inclusive 2022 Palmaia - The House of AiA View Hotel 819 reviews 1.3 miles from Hotel Xcaret Mexico Free Wifi If you visited our Parks: foto@xcaret.com We spent two afternoons in the lagoon, and even swam through several caves to find the resident flock of flamingoes. I had been in touch with Claudia, a guest services manager, prior to arrival and brought up my concerns afterwards, but I only got a response of "I recall offering a resort orientation the day of your arrival which was respectfully declined since you wanted to share time with your friends." Everything is close you dont have to move your car at all. If the package includes a visit to a park and an archaeological zone, the photographs will be only at the park. It is essential to arrive 15 minutes before the time of pick-up. The company is constantly expanding but they currently operate 8 adventure parks, 4 tour experiences, and 3 all-inclusive luxury hotels. However, you are not to worry; your helmet is equipped with a built-in chip that activates the cameras that we've installed for you as we go along. Packages and Xperience Passports cannot be cancelled and will not be refunded. Within Mexico. I have sent multiple difference emails requesting assistance with no response. 800 006 FOTO (3686) Learn all the information in our Privacy Notice. *MSI only with participating cards (banks) issued in Mexico. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. The download code is valid for 30 calendar days from the date of purchase. ", A verified traveler stayed at Club Quarters Hotel Faneuil Hall, Boston, "The rooms were clean and very beautiful modern chic. I would like to note, however, that in my previous review, I recieved a response from the hotel director that the Guest Service Management team would get into contact with me immediately, but no one ever did. I want to purchase my dolphin experience photographs. Xel-H Si visitaste nuestros Parques: foto@xcaret.com Si visitaste nuestros Hoteles Xcaret: fotohoteles@xcaret.com Horario de atencin: Lunes a Viernes de 09:00 a 19:00 Horas. Grupo Xcaret is the name of the company that owns and operates some of the best tourist attractions in Riviera Maya, Mexico. If it's raining on the day of your visit and you decide to make a change of date, your voucher is valid for one year guarantee against bad weather valid only 24 hours in advance.

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